Boston-based attorney argues Uber’s star ratings are racially biased

Originally published October 6, 2016 (here)

By Dan Adams

Boston Globe

Boston-based labor attorney Shannon Liss-Riordan has opened a new front in her war with Uber, alleging in a federal filing that the ride-hailing company’s one-to-five-star rating system for drivers is racially discriminatory because of passengers’ biases. 

“Uber can’t just say, ‘Customers rule,’ when Uber itself has said its customers discriminate,” Liss-Riordan said in an interview Thursday. “Employers have to serve as [an] intermediary force to ensure workers are not suffering discrimination based on customers’ preferences and biases.”

Filing the EEOC case is also a legal maneuver by Liss-Riordan in her primary battle to have drivers treated as full employees of Uber, not independent contractors, a designation that would entitle them to greater benefits and protections.